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Terms & Conditions

PERFORMANCE & VENUE

• Ed’s Hill Top Tent reserves the right to modify the programme, schedule or line up of any event without notice.

• All events are photographed and filmed, and the photographs and footage may be used in publicity materials and on social media. If you do not wish for your image to be used in future publicity materials, please make Ed’s Hill Top Tent aware of this when at the event.

• Security measures, including, but not limited to, search dogs and bag checks, will be in operation at the ticket checkpoints of all events.

• Ed’s Hill Top Tent operate a zero tolerance drugs policy and reserve the right to turn anyone away from their event should they be found to be carrying any drugs.

• Last entry into the concert ground is strictly 9pm.

• The concert may contain lasers and strobe lighting.

• This is an open-air concert, so please come prepared for the weather that is forecast for the evening. These are outside events so dress appropriately.

• You are liable for any loss, damage, claim, expense, liability, actions, demands or proceedings, including personal injury arising in relation to or in connection with your own person, behaviour or personal property.

• Seating is provided. You are welcome to bring your own chairs and picnic rugs if you wish. Ed’s Hill Top Tent is not responsible for any damage or loss caused to or by any equipment or personal property that you bring on site.

• Food and drink may not be brought into the event.

• You cannot bring any glassware on site.

• You will not be allowed to bring your own alcohol on site. All bags will be searched, and alcohol will be confiscated.

• Smoking is allowed onsite but not within the structure, Ed’s Hill Top Tent reserves the right to implement restrictions, for example due to weather conditions.

• The following items are not permitted onsite and will be stopped on entry;

o Knives

o Corkscrews

o Alcohol

o Gazebos/shelters over 1.2m high

o Pets

o Garden flares

o Private barbecues

o Chinese lanterns

• Parking will be available onsite free of charge.

• By purchasing a ticket, or attending one of our events, you and your party members agree to adhere to any public health safety measures in place at the event. Anybody not adhering to the safety measures will be asked to leave the concert site.

BOOKING & TICKETS

Skiddle Tickets are the appointed ticket sale website and it is the responsibility of the ticket holder to check and read the terms and conditions before purchase.

• We are unable to verify any tickets sold privately through social media or other means, and we reserve the right to delete posts and/or ban users attempting to buy or sell tickets on our social media pages.

• Only tickets purchased through the Skiddle approved website are valid for entry.

• Tickets sold via unauthorised sites will not be valid for entry.

• Entrance will only be permitted when a valid ticket is shown.

• No under 18s.

• It is the responsibility of the ticket holder to check their tickets and booking confirmation and inform Ed’s Hill Top Tent of any errors that need to be amended.

REFUND POLICY

Ed’s Hill Top Tent operates a no refund policy on all purchased tickets to the Start of Summer

Party.

CANCELLATION

• Ed’s Hill Top Tent reserve the right to cancel any of their events. A notice of cancellation will be posted on our website and emailed to ticket purchasers.

• In the unlikely event of the concerts being cancelled, refunds may be offered for tickets purchased. In these circumstances, ticket holders will need to apply for a refund within the specified time frame, set out in the cancellation notice. An administration fee will apply.

• Ed’s Hill Top Tent has no liability if it is prevented from, or delayed in, providing the event by a Force Majeure Event that is outside the reasonable control of Ed’s Hill Top Tent and includes any event due to natural causes including strikes, lock-out or other industrial disputes, act of God, pandemic, war, riot, civil commotion, compliance with any law or regulation, fire, flood or storm.

• Ed’s Hill Top Tent has no liability where it is frustrated in its ability to run the events, due to unviability, impossible method of performance, failure of source or supply for example due a travel ban, or illegality such as in the circumstances of an outlaw or ban on events or associated

activities.

• In the circumstances that an event has to be cancelled, Ed’s Hill Top Tent reserves the right to reschedule the event to an alternative date and/or location. A notice of postponement will be posted on our website and emailed to ticket purchasers. Ticket purchasers will have their tickets transferred to the new date/location. If they do not wish to attend the event on the new date, they may apply for a refund within the specified timeframe in the postponement notice. An administration fee

will apply for refund application.

LIABILTY

• You are liable for any loss, damage, claim, expense, liability, actions, demands or proceedings, including personal injury arising in relation to or in connection with your own person, behaviour, or personal property. 

• Ed’s Hill Top Tent carries the necessary insurances against any liability for any damage or loss incurred as a direct result of a fault with their facilities, equipment or personnel that was reasonably within their control.

• These terms are governed by English Law and any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

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